Return and Refund Policy for https://www.oneplace.guru

Return and Refund Policy

Last updated: September 24, 2024

Thank you for consulting us at www.oneplace.guru website and www.oneplace.guru app.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Application means the software program provided by the Company downloaded by You on any electronic device, named www.oneplace.guru

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to oneplace Communications India private limited, Plotno:617, Ayyappa society renuka venkateswara nilay serilingampall am, road no 35, hyderabad, hyderabad,500033.

Subscription Plan refer to the Service subscribed.

Orders mean a request by You to purchase the Subscription Plan of the Service from Us.

Service refers to the Application or the Website or both.

Website refers to https://www.oneplace.guru, accessible from https://www.oneplace.guru/

 You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.

The deadline for cancelling an Order is 24 hours from the time of subscription, and cancellation

is only applicable if the specified services have not been availed. This period begins from the moment You subscribe to the services. Once subscribed, You have the right to cancel the Order within 24 hours, provided the services have not been utilized during this timeframe.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: Oneplace.cc@gmail.com

We will reimburse You no later than 14 days from the day on which We receive the cancellation request. We will use the same means of payment as You used for the Order, and You will not

incur any fees for such reimbursement.

Conditions for Cancellation

In order to be eligible for a cancellation, please make sure that:

The subscription plan purchased is in the last 24 hours

The following Subscription Plan cannot be cancelled:

The subscribed services which are availed

The cancellation request is done post 24 hours of subscription purchase.